Refund Policy

Refund Policy

We are on a mission to make the web a better place. The following terms, as well as our Policy and Terms of Service, apply to all users. Last Update: January 01, 2023

PRODUCT PRICING

The contract takes effect from the date of activation of the service for the initial and first term (“Initial Term”) of one (1) year after the end of the initial 7 days trial period for all the enlisted packages. At the end of this Initial Term, the contract is renewed via the Auto-renewal system if selected by the user for the same term, and therefore new subscription fees will be due annually.

The service fee amount, which includes (Basic, Starter, Advance) packages, is payable upon signing the contract via sign-up to the website. Payment for the service will be made by annual direct debit depending on the plan chosen. The sums due to “FinKwik” do not include the cost of the Internet connection, which remains the Customer's responsibility.

The SaaS Service is provided with subject to the Customer's acceptance of these Terms Of Use at https://finkwik.in/terms

These T&Cs govern the contractual relationship between the Company and the Customer who accept them without reservation.

    ACCOUNT TERMINATION

    Subject to the provisions of public order, “FinKwik” and the Customer may terminate the Contract in the event of serious misconduct, not remedied within thirty (30) days of formal notice, subject to notifying the decision to both parties, by registered letter along with the acknowledgment of misconducts or TOS violations receipt.

    Constitutes serious misconducts may include:

    • Non-payment of an invoice
    • The violation by the Customer of the scope of the rights granted to him under the contract
    • An attempt of intrusion or attack on the integrity of the Site by the Customer

    Furthermore, the defaulting Party undertakes to compensate the other Party for all proven damages that it has suffered and resulting from the termination of the contract due to a breach by the defaulting Party of its contractual obligations.

    REFUND CONDITIONS

    In general, we are not offering a refund for our SAAS Service packages, but in some conditions, the user may get a partial or full refund.

    • If you accidentally purchased the subscription and wanted a refund.
    • To claim your refund, you have to contact us at [email protected] within 24 hours.
    • The final decision will be of https://finkwik.in, and no claims shall be made against it.
    • To be eligible for a refund, the user has to email with "Subscription Details and Cancellation Reason" within a day.
    • The refund may take up to 30 days.